How successful are you at the large cases? When you make a case presentation, does your patient say yes? Beyond yes, how successful are you at getting paid and then completing the treatment? Are these patients writing you fabulous online reviews for everyone to see?
To follow a Stephen Covey idea, the large cases are the big rocks – if you can successfully treat big cases, then all the little fillings, extractions, cleanings, etc. fit in to make your schedule beautifully productive. Here’s an oldie but goodie video to see this in action:
This report provides you and your team with step-by-step instructions to manage large cases. It gives you exact codes to use to track these type of cases, the end of month procedure to provide the dentist with just in time feedback to keep large cases moving forward and clarifies the role and responsibilities for the treatment coordinator. Written for Dentrix users, I provide exact click-by-click instructions that office managers can use to run the reports needed. A sample tracking spreadsheet is included that you can copy exactly to easily keep track of the major cases presented each month.
For practices with a relatively new associate dentist, this report also provides a protocol for coaching between the senior and associate. By using the case acceptance protocol and tracking outlined in this report, a senior dentist can show performance for both herself and her associate in black and white. This is a great discussion at each end of month when ideas can be exchanged about both the clinical cases that are accepted as well as “How did you get the patient to say yes?”.
To get started right away with an organized case acceptance system that your office manager can follow today, just purchase this report! What’s it worth to get your next large case to say yes? If a large case means $5000 in collection – and by using the ideas in this report, you can turn one “maybe” into a “here’s my credit card”, what’s that worth to you?