Training Materials & Membership

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Available for Subscription:

Dental Levels Training for Secretary & Assistant

Beginning with level 1, you will receive access to level 1 dental secretary tasks, level 1 dental assistant tasks and level 1 general tasks. This includes:

Administrative Level 1 with training on:

  • Using the telephone professionally
  • Handles no shows and cancellations
  • Scheduling (Dentrix & Eaglesoft -specific instructions)
  • Checking out patients at the front desk
  • Time management & open time tracking

Click here to read a sample of Secretary Level 1 training

Assistant Level 1 with training on:

  • Cleaning/Sterilization
  • Seating patients
  • Staying safe (OSHA guidelines)
  • Loading anesthetic syringe

Plus General Level 1 with training on:

  • Policy manual review
  • Practice philosophy
  • Getting along with staff
  • Professional appearance
  • Working on a team

Click here to read a sample of General Level 1 training