#36 – Ideal Day

7:15 – 7:30 Arrive and change into scrubs, pick up charts for the day and greet front desk staff, greet back staff, set up cubicle, clock in, sharpen instruments and write down potential commitments.

7:30 – 7:45 Huddle – Discuss VIP’s, problems, potential treatment, Intraoral camera opportunities

7:45 – 11:45 See clients

Greet and seat client or do PC with child in PC room.
Take patients to Dr.  office to go over information.
Talk to patient about any concerns they may be having.
Review and record any changes in health history.
Take client’s blood pressure.
Do oral cancer screening.
Probe to screen for periodontal disease and decay. Discuss fluoride and reduction in decay.
Scale plaque and tartar off teeth. Show Casey DVD.
Get the DDS after polish. While waiting, complete paperwork/computer check out.
Take any necessary x-rays and take intra oral pics.
Polish and floss teeth.
Oral hygiene instructions and possible change recall interval if applicable.
Have Dr. do exam and record any work to be done or important information discussed.
Check the patient out in the computer.
Walk with client to front desk and introduce to a front desk staff member
Record if child goes into No Decay Club, Caviteen list
Clean the room, sharpen instruments, and prepare for the next patient.
Take instruments back to ultrasonic.

11:45 – 12:45 Lunch – set up needed trays for after lunch and if time allows, review next day’s charts

12:45 – 4:45 See clients.

If I have any cancellations or breaks in my schedule, I stock my operatory, sharpen instruments, see if other hygienists or assistants need any help, organize the PC room, file charts at the front desk or call clients to gain commitments. Stock the rooms, work on a whitening splint (if any), or help with cleaning and sterilization. Help anyone who needs it. Develop x-rays, assist, etc. Always stay busy. Enter perio charts, work on projects.

4:45 – 5:00 Clean up operatory
Make sure all instruments are bagged for sterilization the following day.
Set up room.
Review charts for next day.
Sterilize handpiece and sterimates.

Time to re-evaluate your day to manage all your new tasks

As you finish this level, you have completed almost all of the tasks in this professional track level. Now is the time to re-evaluate your “ideal” day and add in the new upper level tasks and delegate lower level tasks to make room in your day for the new ones.

As your first step, set up a meeting with your team leader and Dr.  You will discuss how you plan to incorporate these new tasks into your ideal day as well as which tasks you will still be responsible for. You will also determine which tasks you will delegate to which specific other team members who are in lower levels. You will be responsible for following up on these tasks to make sure they are completed correctly.

To prepare for this meeting, make a copy of your new ideal day and pencil in your ideas for new tasks and tasks you plan to delegate. Review this tentative ideal day with your team leader. When you are both satisfied with this day, give a copy of this ideal day to Dr. so he can add his ideas. Arrange a meeting with you, your team leader and Dr.  At the meeting you three will review your new ideal day and decide how best to manage your time to accomplish all your new tasks.

Uses free time effectively

There will be times in your day when you have free time. The sign of a potentially great staff member is how you use this time. Don’t sit down at the front desk and visit with the secretaries or hide in the staff lounge and watch TV/read the magazines. Help others. Here’s a list of tasks that will make our practice run better and you fit in better.

1. Check to see if there is anything you can do to lighten the Dr.’s work schedule
2. Does other hygienist need help?
3. Do the assistants need help?
4. Do the secretaries need help?
5. Any lab work to be done?

If all the above are done, make sure:
1. Hygiene instruments are sharpened and put away
2. Supplies are plentiful and stocked in rooms
3. Handouts are in order and there are enough
4. Name and file pictures of clients
A. Look for Dentistry that might need done or pts. that day that could fill your hole or can a pt. be put in there
 ex. CMX’s, start STM promote a crown or bridge or home whitening etc.
 if this doesn’t work then try these:
6. Do How Feeling calls on pts. that you have worked with in STM or need a crown or a bridge (PR for the office)
7. See team leader to see if you could help on some pending project for the Dept.
8. Thoroughly clean your hyg. operatory
9. Maintenance equipment prophy jets, oil handpieces
10. Help team leader review charts for the next day get organized