Running a successful dental practice

How to run a dental practice

Hello! You may be a dentist or dental office manager searching for ideas and resources online to help you to better manage the business side of your practice. I certainly understand the search. As health care professionals and small business owners, you have a real challenge ahead as you try to find the balance between practicing dentistry and managing the business.

I have enjoyed a unique career in dentistry as a dental office manager for over 16 years in a multi-specialty private group practice. There are 7 dentists, 20 staff and 18 operatories in our practice – and my job is to manage the business side and partner with the dentists to accomplish their clinical goals as well. With my MBA and quality training from the Ohio Partnership for Excellence, I have discovered managing a dental practice to be a challenging and rewarding career. The dentists in my group have found that by having someone on staff who handles the business and operations responsibilities, they can focus on the dentistry they were trained to perform and enjoy their profession again.

I believe that dentists can create a career path for dental office managers to accomplish this same partnership in their own practice. Office managers can build their business skills and create a position of respect and influence in their practice, working with the dentist to achieve organizational excellence.

I have created this blog to help dentists and office managers create this career path. I can train a new hire secretary and develop her skills into a well-trained business person. I can help dentists to outline the responsibilities for an office manager and to measure her performance. We can set goals for the future and identify opportunities for the practice and the office manager to accomplish.

In this blog I will write about:
• Using statistical management to run the business side of a practice
• Training for dental office managers – what they need to know & how to learn it
• For dentists – how to structure a career path (responsibilities & compensation) for an office manager
• Resources for office managers to develop their career
• Industry information, such as insurance trends, on how office managers can stay on top of the dental field to bring value to their office
• Group practice, the top shelf for compensation & career development

In my practice, I use Dentrix as the backbone of my management system. Most of the training I have written for my secretary team is based upon how to run Dentrix reports and then use the data to manage the practice. In an effort to make this blog have real value, I will be writing based on what I know and what I know is Dentrix. Since they have the lion’s share of the market, I hope this is helpful to most dentists and office managers reading this blog.

I look forward to developing a career with you!

If you’re interested in new ideas on running a dental practice, please subscribe to my weekly blog:

One of the biggest challenges to managing a dental practice is managing dental insurance. With dental insurance handled, then dental marketing for new patients becomes a primary focus. In today’s day of online reviews, handling patient complaints well is essential. As your practice grows, hiring dental staff becomes more important. With 16+ years of dental practice management experience, I’m open to your questions to help you run a successful dental office.

Feel free to email me.

AUTHOR: Jill Nesbitt
1 Comment
  • We are looking forward to reading your future posts on practice management. Included in a successful dental practice is not just good software, but also the right office design, the latest technology, and excellent customer service. Good software is just a small part of a good practice. We hope you will touch on all aspects of successful practice management. Thank you.

    May 30, 2011