Training Materials & Membership

Here, you can choose the dental staff training materials that you need for your practice. We offer several individual items for sale or if you’re ready to begin a more comprehensive approach, you can subscribe to our dental staff training level system.

Individual Items for Sale:

Hiring Dental Staff
Available for Sale $35.00

Hiring Dental Staff

Report: Turn Upset Patients into a Practice Asset

Turning Patient Complaints into a Practice Asset Report Available for Sale $35.00

Handling Patient Complaints

Managing Dental Insurance
Available for Sale $35.00

Evaluating Dental Insurance

 

Available for Subscription:

 

 

 

 

Level 1 training $50/mo

Dental Levels Training for Secretary & Assistant

Beginning with level 1, you will receive access to level 1 dental secretary tasks, level 1 dental assistant tasks and level 1 general tasks. This includes:

Secretary Level 1 with training on:

  • Using the telephone professionally
  • Handles no shows and cancellations
  • Scheduling (Dentrix-specific instructions)
  • Checking out patients at the front desk
  • Time management & open time tracking

Click here to read a sample of Secretary Level 1 training

Assistant Level 1 with training on:

  • Cleaning/Sterilization
  • Seating patients
  • Staying safe (OSHA guidelines)
  • Loading anesthetic syringe

Plus General Level 1 with training on:

  • Policy manual review
  • Practice philosophy
  • Getting along with staff
  • Professional appearance
  • Working on a team

Click here to read a sample of General Level 1 training

By signing up, you will receive your first 7 days FREE. After that time you can either cancel if you do not like the service, or you will be billed $50/month for continued access to our training materials.

Dentist Orientation Training

A guide for helping a new associate dentist transition into your practice. This manual provides a series of topics for the owner and associate to discuss together in order to come to agreement on how the practice will operate with 2+ dentists. This 200 page manual costs $130.00.

Topics included:

  • Clinical philosophy
  • How to handle comprehensive exams and complex treatment plans
  • Finances
  • Staff management

 

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